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Recent Customer Reviews (20)
Viktute Alisauskiene
⭐ 1 STAR – MISLEADING ADVERTISING AND HIDDEN EXTRA CHARGES. BE CAREFUL! I am extremely disappointed and angry about my experience with Airport Parking Deals and the Stansted Park & Ride Saver service. The advertisement clearly displayed a price of £44 and stated “Shuttle Service Included”. This gi⭐ 1 STAR – MISLEADING ADVERTISING AND HIDDEN EXTRA CHARGES. BE CAREFUL! I am extremely disappointed and angry about my experience with Airport Parking Deals and the Stansted Park & Ride Saver service. The advertisement clearly displayed a price of £44 and stated “Shuttle Service Included”. This gives customers the clear impression that transport to and from the airport is included in the price. However, after completing my booking, I was informed that I would have to pay an additional £10 each way for airport transfers, with other charges also potentially applying. These additional costs were not made sufficiently clear to me before I booked. This is completely unacceptable. Customers should not have to discover important extra charges only after making a reservation. The full and compulsory cost should be clearly displayed before customers commit to paying. I felt misled by the way this offer was advertised. Had I known about these additional charges beforehand, I would never have made this booking. I cancelled my booking and will not be using this service. I have contacted my bank regarding the payment and will pursue the matter if necessary. I have kept screenshots of the advertisement and the subsequent booking information as evidence. I strongly urge other customers to read every condition carefully and confirm the FULL price in writing before booking. Do not rely on the advertised price alone without checking whether additional charges apply. I expect transparent pricing, honest advertising and fair treatment of customers. I hope the company takes this complaint seriously and reviews how it presents its prices. Customers deserve better than unexpected charges after booking.




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Anthony Peake
If i could i would give zero starsOver the last weekend I had an extremely disappointing experience with your company . Having booked a Meet and greet which was confirmed on your paperwork , but when turning up at T5 i was informed that i only had Park and Ride. Arguing with the supplier when I had to catch a flight did not leave me in a good mood. They eventually sent me a driver but tried to charge me - which I refused. On my return on Sunday night the offer was park and ride or nothing to retrieve my car ! When I eventually was dropped at the car park where my car was parked they tried to get more money out of me before they would give me my keys. I argued the point and eventually they gave me my keys.
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harrietinglis
Absolute scamAbsolute scam. I will never use this company again. My flight was changed, meaning I needed my car earlier than planned. I was told my keys were at Heathrow and that the only option was for them to send their own Uber to collect the keys at a cost of £84 — an outrageous and unjustified charge. This is despite the fact that they are constantly travelling between Heathrow and Gatwick throughout the day. When I suggested a perfectly reasonable solution — having a relative collect the keys from Heathrow and deliver them to Gatwick — they flatly refused. They would only allow a so-called “random Uber driver” to collect the keys, which I am convinced was simply one of their own drivers, making this nothing more than a money-grabbing exercise. Completely unreasonable, inflexible, and dishonest. Avoid at all costs.
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Paul Maran
This company is 100% dodgy.This company is 100% dodgy. I dropped my car off with them, and when I picked it up, I immediately noticed several serious issues: The dashboard had been tampered with – panels were clearly disturbed. All my coins and loose change were missing. I had vehicle documents inside, and I now suspect copies may have been taken. Most importantly, based on what I found, I strongly believe my car was driven without permission while it was supposed to be in their care. This is completely unacceptable. I trusted them to look after my vehicle, and instead I got it back feeling violated and unsecured. Stay far away from this company.
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Paul Maran
This company is 100% dodgy.This company is 100% dodgy. I dropped my car off with them, and when I picked it up, I immediately noticed several serious issues: The dashboard had been tampered with – panels were clearly disturbed. All my coins and loose change were missing. I had vehicle documents inside, and I now suspect copies may have been taken. Most importantly, based on what I found, I strongly believe my car was driven without permission while it was supposed to be in their care. This is completely unacceptable. I trusted them to look after my vehicle, and instead I got it back feeling violated and unsecured. Stay far away from this company.
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Miranda Patterson
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Gaetana Folliero
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Nola Van Der Aart
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Stephan Biermann
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Sarah Hirsch
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